PrestoWebsite Technologies:
Servers		Plans
		Unix	Win
	Server Hardware Each shared server is Dual Pentium IV-2GHZ with 1GB of RAM. Our servers are custom built to our needs and spare parts are kept in inventory in case of hardware failure. We keep 10 pre-built machines in inventory at all times ensuring that if the entire server fails we can swap the hard disk RAID array into another server and have it back online within 30 minutes.
	Microsoft Windows 2000 Server Operating System
	Microsoft Internet Information Server
	Linux RedHat Operating System
	Apache Web Server
	Network Connectivity Your web site will be hosted within a primary data center - This site is fully redundant from the power, air-conditioning and fiber connectivity. TDC-01 has 5 T3 connections to the Internet, each capable of handing 45Mbits of traffic, 2 OC-3 connections each capable of 155Mbits, and 2 OC-12 connections each capable of 622Mbits of traffic.  The total is a staggering 1779Mbps network internet connection speed!
	Uninterruptible power with UPS and backup generator Every server is connected to a 3000W Compaq UPS device and our data center power is backed by a 245,000W Diesel-powered generator ensuring that even during the longest power outages your web server remains online.
	Redundant DNS Servers Rest assured with PrestoWebsite's rock-solid DNS structure. We house our DNS servers on diverse network segments ensuring that DoS and hacker attacks never damage, slow down or interrupt our DNS. We even cluster and cache our DNS so that even during network spikes and peak performance usage our DNS is responding with lightning fast times.
Features
	Instant Setup Your account will be setup within 20 minutes of placing your order online. This service is available 24 hours a day 7 days week.
	Static IP Address Every shared hosting account can be changed to a static IP address. This means that you can change your account to have its own unique set of numbers (xxx.xxx.xxx.xxx) specifically assigned to your web space. With the advanced control panel that PrestoWebsite uses static IPs are only necessary for SSL support. Log into your control panel and change it at anytime.
	CGI-Bin Directory setup with special permissions to auto-execute user-defined scripts. CGI is used to accomplish tasks which are not supported by basic HTML such as a hit counter or guest book. You may use this directory to execute any cgi-script you write or ones that are already pre-written for you. The directory is specially designed for scripts that end in *.pl as scripts that end in .cgi will execute from any directory within your web space.
Website Monitoring
	Daily Backups We do daily backups of your sites data and your email spool file. In the event you lose or corrupt any of your data you may request a restore from our technical support department.
	Off-Site Backup Tape Storage Every 2 weeks PrestoWebsite rotates the off-site backup tapes with new, current copies to ensure even in the most catastrophic events, your data remains safe and can be restored instantly.
	Disk Usage Meter Lets you view real-time statistics on how many MB of disk storage your web site is utilizing. Also breaks down usage to file, directory or entire web site.
	Bandwidth Consumption Meter Lets you view real-time statistics on how many GB of bandwidth your web site is utilizing. Will also show you projections for the week and month.
	ModLogAn This is a very powerful tool for graphically tracking visitors to your site. It provides you statistics on how long visitors stay at your site, what pages they visited and the order in which they were visited. It also provides the most popular entry/exit pages, what browsers your visitors use, which countries your site is most popular in and with referrer logs activated it will graphically capture how the user found your web site.
	Urchin We have the most advanced web site tracking tool available for you to enable.  This multilingual tracking tool generate easy to understand live graphs, and delivers advanced tracking information covering every aspect of your web site.
	Raw Access Logs These are the text logs showing every hit to your site and what the user downloaded, accessed or viewed. For statistical analysis you can download these to compile on your local machine in programs like MediaHouse LiveStats or other site analysis programs.
	Graphical Referrer Logs This is an extended logging feature that documents where each visitor to your site came from. You will know if they found you through a search engine or a web site link. It will show you the search engines users queried and what keywords or sentences they typed in to find your web site. This is invaluable information when trying to determine if marketing campaigns are paying off.
	Site List Search Engines Within your control panel you can automatically list your site with the top search engines by your sites keywords, title and meta tags.
Website Management
	FTP File Transfer Protocol or the method used to "upload" your web site files to storage space on our network. You have unlimited access to your domain via FTP 24 hours a day to setup, change and manipulate your web site. PrestoWebsite's network is compatible with any FTP client you choose to use. We recommend using the SmartFTP client.
	Anonymous FTP Capability of setting up a public area where anonymous users can upload and download files from your web server.
	Redirect URL Easily forward visitors from one URL to another.  This is a very useful tool when you have multiple domains pointing to the same website, or if you are parking domains.
Server Extensions
	Secure Server (SSL) All shared hosting accounts are enabled with secure server access. Any sensitive information such as credit card information that can be encrypted before transmission through a web browser. SSL will light up the key in your customer's browser, greatly increasing customer trust when buying from your site.  You will need to purchase an SSL Certificate to enable SSL access.
	SSH - Secure Shell The industry standard for encrypting terminal connections and file transfer over the Internet. Additional indentification proof is required for SSH access.
	Password Protected Pages Protect directories within your web site so that only approved username and password combinations gain access.  This is performed via the built in HTML security system (.htaccess etc.).
	Server Side Includes (SSI) Lets you embed CGI scripts or other files into your web pages. The scripts will execute automatically when the web page is opened.
	FrontPage 2002 The Microsoft FrontPage 2002 web site creation and management tool gives users everything you need to easily create and manage great web sites. You are required to own and install the FrontPage 98 or 2000 software and on your home system.
	Windows Media Services A multimedia application for streaming audio.
	Custom MIME Types Adds the ability for serving multiple content types such as midi files, special audio formats and others.
	Wireless Application Protocol Ready (WAP) Allow your clients and potential customers to view your web site on cellular phones, pages and other wireless devices with Internet access.
Supported Plug-ins
	Vream 3-D worlds can be created and accessed directly from your website.
	Voxware Voxphone This Internet Telephony system delivers voice quality phone like connections with low bandwidth usage.
	Vivo Active The VivoActive PowerPlayer lets you save and playback Vivo audio and video content from the Web.
	MIDI Play compact music files which use client-side interpretation to deliver multiple instrument music.
	iPIX Virtual Tour Play 3-D virtual "walk-through" tours on your system.
	FutureSplash FutureSplash is a plug-in used to display animations and graphical interfaces. The images used with FutureSplash vector based instead of pixel based, which makes the files very small and fast to transfer.
	Infinop's Wavelet Image Compression Utilize extremely high image compression on your website.
	VocalTec Internet Phone Internet Telephony through your website.
	TrueSpeech Digital Audio Another internet telephony client/server enviroment that you can install on your website.
	VRML Virtual Reality 3-D World Modeling Language delivers real-time 3-D virtual enviroments to your viewers.
	Macromedia's Shockwave With Macromedia's Shockwave technology, you can enjoy multimedia games, learning applications, and product demonstrations on the web, using exciting 3D.
	Macromedia's Flash Macromedia Flash lets designers and developers integrate video, text, audio, and graphics into effective experiences. Macromedia Flash is the world’s most pervasive software platform, reaching 98% of Internet-enabled desktops worldwide, as well as many popular devices.
	Maple A complex math language, solver, and math function graph generator plug-in.
	Mathematica Another complex math language, solver, and math function graph generator plug-in.
	NET TOOB for MPEG Streaming MPG video system for your website.
	ToolBook II Instructor ToolBook Instructor is the only product in the market to provide a comprehensive, integrated authoring solution to create effective learning content quickly. From sophisticated simulations to highly interactive content and adaptive assessments, this product can do it all for you.
Databases
	Microsoft SQL 2000 Server Microsoft SQL server is capable of supporting even the most demanding web applications. Microsoft SQL Server is a robust enterprise-caliber relational database server that is designed for enterprise databases. It is similar to and competes with Oracle and Informix.
	Microsoft Access / FoxPro Microsoft Access comes bundled in Microsoft Office enabling you to connect your database on your PC to update and manage your production database on our servers. Powerful and fully compatible with ASP scripting, this feature is available on Windows 2000 virtual servers only. FoxPro is a popular database that can be deployed on any Windows 2000 server for high-end database functionality.
	Paradox, Microsoft dBase and Microsoft Excel Create unlimited DSN connections to these popular Dbase applications.
	Data Source Names (DSN) We setup an ODBC System DSN (data source name) which points to a Microsoft Access database file within your site. The database file is placed in a data directory outside of the content directory for security purposes.
	MySQL MySQL has the capabilities to handle most corporate database application requirements with an architecture that is extremely fast and easy to use.
Script Support
	Perl 5.6.0 A server-side, cross-platform, HTML embedded scripting language.  A powerful scripting language for web applications.
	PHP A server-side, cross-platform, HTML embedded scripting language.  Similar to C, C++, this scripting language is becoming increasingly popular.
	Python 1.5.2 and Python 2.1.1 A server-side, cross-platform, HTML embedded scripting language.
	java jdk 1.4, JDS, JSP A client-side, cross-platform, HTML embedded scripting language.  Server-side scripting is also supported for java.
	ASP, ASP.net, secureASP A server-side, cross-platform, HTML embedded scripting language.  Based on Microsoft's VBA scripting language.
	ServerObjects Components ASPMail - allows you to send SMTP mail directly from a Web page AspImage - allows you to create or modify images "on the fly". AspPOP3 - allows you to retrieve and delete mail from any standard POP3 server via a Web page. AspHTTP - allows you to GET/POST/HEAD documents via the HTTP protocol. To learn more about these fantastic components visit ServerObjects.com
	MS Index Server Microsoft Index Server is a full-text indexing and search engine for Internet Information Server. It allows any Web browser to search documents for key words, phrases, or properties.
	Microsoft .NET Microsoft .NET is a set of Microsoft software technologies for connecting your world of information, people, systems, and devices. It enables an unprecedented level of software integration through the use of XML Web services: small, discrete, building-block applications that connect to each other—as well as to other, larger applications—via the Internet.
	XML Parser 3.0 In XML you can define an unlimited set of tags. While HTML tags can be used to display a word in bold or italic, XML provides a framework for tagging structured data. An XML element can declare its associated data to be a retail price, a sales tax, a book title, the amount of precipitation, or any other desired data element. As XML tags are adopted throughout an organization's intranet, and by others across the Internet, there will be a corresponding ability to search for and manipulate data regardless of the applications within which it is found. Once data has been located, it can be delivered over the wire and presented in a browser such as Internet Explorer 5 in any number of ways, or it can be handed off to other applications for further processing and viewing.
	ColdFusion (MX) With ColdFusion MX, you can build and deploy powerful web applications and web services with far less training time and fewer lines of code than ASP, PHP, and JSP.
Domains
	Domain Name Registration PrestoWebsite has working relationships with one of the world's largest Domain Name Registrar's (DNR). This gives us the ability to register your new domain name within 5 minutes of your order.
	Domains Included Not only can you host your main domain but now host additional domains within your account as well. These domains will have the same features like email, cgi-bin, ability to run scripts, databases, and manage all your domains in your control panel. Each plan provides for free extra domain hosting according to the plan you choose add additional domains for only $5.00 a month.
	Parked Domains The parked domain feature allows you to register a domain that is hosted elsewhere. This creates a DNS zone that will map user's domain to the IP of the external server where the site is hosted.
	Sub Domains You can create unlimited subdomains to your domain. A subdomain is a lower level domain. Domains and subdomains have equal functional capabilities, including web site management, e-mail service, FTP, etc. For example, if your domain name is mydomain.com, entering mysubdomain will make your full subdomain name look like mysubdomain.mydomain.com.
	Domain Alias Domain alias is an extra domain name that points to a 'primary' domain. For example, the owner of the domain company.com can register another domain name, e.g. company.net and have it point to the location of company.com. This means that every Internet user who goes to company.net will land in company.com.
Email
	Email Accounts Each of our shared hosting packages comes with POP3 email accounts in addition to email forwards and aliases. You have the option to retrieve email directly from POP3 mailboxes on the mail server using an email program such as Eudora, Outlook or Outlook Express.
	Email Storage Your POP3 emails are not stored in your normal web-space. You are allotted an extra space for your mail spool (see plan specifics for allotted storage size). Should you require additional space for your content you will need to upgrade your account to the next shared package.
	Email Aliases / Forwards Using Email Aliases or forwarders gives you the ability to receive any email at *@youractualdomain.com. Specific email addresses that you want to forward out of your domain to another email account can be accomplished through MonsterControls or by editing your .redirect file within your /home directory. For example you may want to forward all email addressed to sales@youractualdomain.com to an AOL account such as Bob232@aol.com or another POP3 account on your domain bob@youractualdomain.com. The best part about using aliases or forwards is that the person emailing you never knows the mail is being redirected.
	Email Autoresponders An autoresponder is a pre-determined message with information you want automatically sent to anyone who emails a designated email address/mailbox at your domain.
	PGP PGP is a program that adds privacy to your electronic mail that you send through our network. It encrypts your mail so that nobody but the intended person can read it. When encrypted, the message looks like a meaningless jumble of random characters. PGP has proven itself quite capable of resisting even the most sophisticated forms of analysis aimed at reading the encrypted text.
	AntiVirus Your email is protected by Clam advanced antivirus.
	AntiSpam Keep your mailbox clean and free of spam with Spam Assasin advanced spam killer.
	Mail Lists You can create multiple mail lists based on your customer's interests. You provide customers an email address they can send an email to and be added to your personalized mailing list. As soon as customers sign on they are sent a friendly welcome message. This is a great way to cost effectively communicate with your customers through monthly newsletters, sales updates or just a friendly hello. Each list can hold 1000 names and a 75kb message can be emailed to all the lists you create.
	Personal SMTP Server You have a personal SMTP mail server on each domain you host with PrestoWebsite. This mail server enables you to send mail out through your domain at mail.youractualdomain.com
	WebMail Access You may access your email accounts directly from your control panel using our built-in WebMail system.  Simply enter in the desired email address and the password and you will be receiving and sending emails via the web.  You may also use this system to retrieve your emails from any location in the world.
Built-In Utilities
	HSPHERE This control panel puts total website control into your hands. With FULL Support for both UNIX and Windows 2000 accounts....more info
	WebShell3 Upload, Download, and control folder security easily with this amazing utility.
	Error Pages This allows you to set up custom error pages for your website.  You no longer have to settle for generic "Error 500", "Error 440", etc. pages.  You can customize the error pages that display for various errors.
	Site Studio The leading browser-based web site design and construction tool. Simple to use and FREE... Find out more
	CronTab CRON TAB is similar to an alarm clock, it executes set commands at user-defined times.
	Reverse Tracerout Find out what IP address a visitor to your site came from, as well as the rout taken to your site and the times involved in "hopping" from one IP to another to get to your website.
Built-In Scripts
	osCommerce Shopping The osCommerce shopping cart is a feature packed online shopping cart that allows store owners to setup, run, and maintain their online stores with minimum effort and with no costs involved.  Find out more
	phpBB A high powered, fully scalable, and highly customizable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites.
	Extropia's WebChat The perfect solution for the domain which wants IRC/AOL style chat on their domain. With just linked path and a single click on the login button, your users become immersed in a versatile, chat environment which is customizable by the domain webmaster and prevents the need for further maintenance or space requirements.
	BS Counter Features include: blocking multiple hits from the same user, insertion of commas, text-based or graphical modes, support for multiple counters from the same script, and tracking users' browsers, operating systems, and location. (requires SSI or GD.pm)
	Extropia's WebGuestbook "Configurable so that you can specify what your guestbook file looks like and how the script-generated responses are displayed. Most of the configuration takes little more than a knowledge of HTML, so it is fairly easy to use. In addition, the user can select a range of posts based on age in days, and choose to see.
	FormMail A generic HTML form to e-mail gateway that parses the results of any form and sends them to the specified users. This script has many formatting and operational options, most of which can be specified within each form, meaning you don't need programming knowledge or multiple scripts for multiple forms. This also makes FormMail the perfect system-wide solution for allowing users form-based user feedback capabilities without the risks of allowing freedom of CGI access.
Technical Support
	24 Hour Toll Free Support No busy signals, no long distance calls for technical support, sales, billing and quality assurance. You have 24 hour access to our technicians for any support you may need with no limits or restrictions.
	99.9% Uptime Guarantee We guarantee that 99.9% of the time that your web site will be accessible via IP address to the world. The IP address is the numerical value equivalent to www.youractualdomain.com. If your web site is not online 99.9% of the time we will refund the percentage of your monthly hosting fees equal to the downtime.  This does NOT apply to scheduled maintenance, upgrades, or downtime caused by situations beyond our control (such as a primary internet communications trunk going down). Click Here to Request Your Refund... PrestoWebsite reserves the right to make refund payments in the form of Credit Card Reimbursement, Check Reimbursement by mail, or an Account Credit (in the case of Uptime Guarantee Refunds). You will be reimbursed the amount as indicated in the Refund Request Reason MINUS any applicable credit card fees.  All refund requests will be processed within 72 hours of receipt.
	30 Day Money Back Guarantee If for any reason you are not completely satisfied with PrestoWebsite's services we will gladly refund all monthly fees you have paid if you cancel within the first 30 days of signup. Click Here to Request Your Refund... PrestoWebsite reserves the right to make refund payments in the form of Credit Card Reimbursement, Check Reimbursement by mail, or an Account Credit (in the case of Uptime Guarantee Refunds). You will be reimbursed the amount as indicated in the Refund Request Reason MINUS any applicable credit card fees.  All refund requests will be processed within 72 hours of receipt.
	Detailed Online Billing View your past and current invoices, payments, account history and services online 24 hours a day.
	PrestoWebsite Trouble Ticket System Built right into your control panel is instant access to our technical support staff 24 hours a day 7 days a week. Anytime you have questions or need help just click on support center and submit a trouble ticket to our staff.