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HERE for more info... |
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Online
Support |
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Full featured Online self help systems are here for you. |
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More than likely, you will find all the help you will need right here: |
Help
Documents |
Help
Movies |
Help
Forums |
Network
Status |
Our comprehensive help system gives you the clear
answers to any questions you have regarding your web control panel.
This system is constantly maintained, so it
is always up to date. |
Our online help movies are here to walk you
through any procedure you need to perform with your web control panel.
These comprehensive video tutorials are fun to watch, and easy to
follow. |
Our help forums are a peer support bulletin board
system for use by our customers. Here you can gain insight,
knowledge, and help from your fellow webmasters and from us. Post
your questions, comments, ideas, suggestions, and success stories! |
Our network status monitor is constantly checking
the status of our mirrored servers, and their connections to the
internet. Here you can also see any notifications of scheduled
maintenance or other work going on with our servers.
Updated every 5 minutes! |
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All of these Online self help systems are also available
from within your web control panel (at the top of each
page).
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24/7 Live!
Support |
| Our operators are standing
by to offer you any assistance you may need. |
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If you are not finding the help you need, take advantage of
our Live! Support to get the answers you are looking for... |
 Simply click the Live! Support
button BELOW to connect. |
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Check the color of the
Live! Support button left: ONLINE:
At least one operator is available to help you.
OFFLINE: No
operators are currently available, please check back later
or leave a message here. Our operators will get back
to you shortly... |
After clicking the Live Support!
button:
- select the desired department (Sales, Billing
or Technical Support)
- enter a screen name
- enter your question
- click the Start Chat button.
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Email Support! |
| Email support is available
24/7 from all departments. |
| If you did not find the help
you needed above, we are happy to help you via email... |
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Response time may vary depending on the time
of day. Typically, we will get back to you within 20 minutes
during normal business hours (Monday - Friday 8:00am - 4:00pm
EST - except major holidays). Please click on the desired
department you wish to email:
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Phone Support |
| Still did not find your
answers? Our call center is here to help you. |
Call toll free: 1-877-PRESTO4
(1-877-773-7864)
Our call center is open Monday - Friday, 8:00am - 4:00pm EST
(except most major holidays). |
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We can help you with
any questions you may have.
- Our experienced technical support staff is ready to
assist you with any web hosting, instant website, web email,
or any other problems you may be having.
- Our billing department can help you resolve any problems
or answer any questions you may have.
- Our sales staff can answer any questions concerning
PrestoWebsite products and services. We also can take
orders and set up any hosting plan, custom hosting plan, instant website, or
web email systems for you.
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